Job Summary

• Employment Status: Full time
• Qualification/Education: Bachelor's degree in HR, MBA in HR, Business Management.
• Job Location: Burhanpur HO
• Gender: Any

Job Description

Responsible for tracking client and team follow-ups, monitoring emails and MRT activities, coordinating tasks through CRM and office tools, maintaining records and registers, and ensuring smooth workflow management for timely task completion.

Responsibilities

• Track client/team compliance follow-ups and improve task closure speed
• Monitor official email, centralized calls and MRT follow-ups
• Implement task-flow strategies and organize SharePoint data
• Maintain inward, outward and job-work registers
• Use CRM and office tools for tracking and coordination

Education + Experience

• B.Com / M.Com
• GST & TDS certified

Skills

• Client service orientation
• Patience & empathy
• Multitasking
• Follow-up discipline

Task and Activities

• Follow up with clients and internal teams for pending tasks.
• Monitor official emails, centralized calls, and MRT updates.
• Update and track tasks in CRM and workflow management systems.
• Maintain inward, outward, and job work registers.
• Organize and manage SharePoint data and documents.
• Coordinate with departments to ensure timely task closure.
• Prepare status updates and follow-up reports.
• Ensure accurate record keeping and process compliance.

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